RETURN POLICY

Thank you for your purchase. We hope you are happy with your selection. Should you feel unsatisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below our terms and conditions for returns and/ or exchange.

RETURNS
Products made to specification or clearly personalized cannot be returned for a refund.

As long as your product is unopened, you can return it within fourteen (14) working days.

All returns must be done within fourteen (14) working days,
must be new, must be unused with safety seals, tags and labels intact.

RETURN PROCESS

To return an item, please email customer service at hello@sinceshea.com. We will get back to you within 24hours upon receipt of your returns and/ or exchange request. After you will be requested to securely package and return the item (s) to the following address:

SinceShea Ghana
Attn: Returns & Exchange
Spintex Kotobabi #2
DA GPS GT-330-7195
Baatsona
Ghana

Please note that customers are responsible for all returns and/ or exchange charges. We recommend that you use a secured means to send your return/ exchange

REFUNDS

After receiving your returns/ exchange and inspecting the condition of your item(s), we will process your return or exchange. Please allow seven (7) working days for your refund to be processed. We will notify you by email when your refund has been processed.

PLEASE NOTE

Sale items once purchased cannot be returned or exchanged.

We will not refund or exchange any item without proof of purchase, thank you.

QUESTIONS

If you have any questions concerning our return policy, please contact us using:
Phone/WhatsApp: +233 552 200 444
Email: returns@sinceshea.com

Return
Policy

Get In Touch

Location

Spintex Kotobabi #2 DA
GPS GT-330-7195
Baatsona Ghana

Phone

+233 552 200 444
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Email

hello@sinceshea.com
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